How we helped businesses grow
From Spreadsheets to Smart Decisions
How AI Helped an Automotive Distributor Scale with Confidence
INDUSTRY : AUTOMOTIVE
A B2B distributor operating in the wholesale and retail supply chain sector was grappling with rising market complexity, outdated workflows, and limited in-house tech expertise. To remain competitive, they launched a strategic digital transformation initiative enhanced with AI agent capabilities.
The goal was not just efficiency — but better decision-making, adaptability, and long-term operational resilience. The outcome: leaner workflows, smarter pricing, and intelligent internal systems that freed up time for growth.
Challenges and Analysis
The company faced a number of interconnected challenges:
No technical or AI leadership guiding digital decisions
Legacy processes based on spreadsheets and manual work
Pressure to optimize and scale in a saturated distribution market
Missed opportunities due to slow response to pricing and supply fluctuations
These challenges limited scalability, introduced risk, and made it difficult to react in real time to market shifts.
Solution and Implementation
The transformation plan focused on structured, value-driven execution:
Identified key operational bottlenecks across pricing, monitoring, and reporting
Reviewed internal documentation and process maps to uncover automation gaps
Delivered tailored digital tools focused on reducing friction and improving flow
Introduced AI elements only where they enhanced real-world outcomes
Developed lightweight AI agents to support specific internal use cases
This approach balanced innovation with pragmatism — using AI to enhance, not overcomplicate.
Delivered Digital & AI-Powered Solutions.
Key
Solutions
Four key solutions were rolled out across the business:
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Streamlined pricing for over 80,000 products, allowing the team to adapt to market changes with speed and accuracy
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– tracked online prices in real time and flagged discrepancies, supporting data-driven pricing decisions
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– transformed siloed data into accessible insights, supporting daily decision-making and long-term trend analysis
AI Agents for Internal Task Routing
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Extracts data from invoices, delivery notes, and spec sheets into internal systems.
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Sorts incoming emails by topic (e.g. orders, returns), drafts replies, and routes them to the right team.
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Monitors stock and sales, sending alerts on low inventory or demand spikes.
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Compares supplier deals with current needs and flags high-margin opportunities.
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Analyzes past orders to suggest up-sell or cross-sell options for sales or marketing.
Results
The transformation had a significant impact on operations and strategic clarity:
Manual work was reduced across key departments, improving team efficiency
Leadership gained faster, clearer visibility into operations and market activity
Repetitive tasks were offloaded to AI agents, freeing human time for higher-value work
The company is now positioned to scale with confidence, equipped with modern tools and intelligent systems
While the direct monetary impact is still unfolding, the company now sees technology not as a cost — but as a long-term enabler of adaptability, competitiveness, and smarter decision-making.
